Kenia Herrera

  • Human Resource Specialist
  • Sioux City, IA, USA
  • Apr 05, 2021
Full time Admin and Relations

Personal Summary

Reliable and organized support professional with the ability to multitask. Proficient in speaking, reading and writing in both English and Spanish. Highly motivated to succeed and able to take lead in organizing family engagement events. Dedicated to helping individuals of all ages thrive for over 8 years

SKILLS

-Case Management

-Customer Service

-Intake Experience

Work Experience

Family Support Supervisor
Mar 2015 - Jan 2021 Winnebago Tribe of Nebraska
  •  Completed applications with families via interview for child services

  •   Reviewed applications, verify eligibility of applicants and oversee the

    current waitlist

  • Conducted home visits with families to identify needs and strengths

  •  Identified external referrals needed and assist through the process of

    new services

  • Organized and lead education and engagement activities for families

Community Coach
May 2021 - Oct 2021 Dakota County Community Response
  • Supported families with completing an application to receive coaching through Dakota County Community Response

  •  Completed intakes and schedules for families to receive ongoing services

  •   Advocated for families and gathered supporting evidence to demonstrate the family's need during the Covid- 19 Pandemic

Family Support Supervisor
Dec 2012 - Aug 2014 The Owens Companies
  • Completed initial intakes and set up consistent schedules for services

  • Provided in home services to families referred by The Department of Health and Human Services

  • Reported and documented consistently to Case Managers and Probation

    Ocers

  •   Educated Families on life skills, making good decisions and developing

    a better future

  •   Employee of the Quarter, Spring 2013

Education

Bachelor of Science - Human Service Counseling
Aug 2008 - May 2012 Wayne State College