Reliable and organized support professional with the ability to multitask. Proficient in speaking, reading and writing in both English and Spanish. Highly motivated to succeed and able to take lead in organizing family engagement events. Dedicated to helping individuals of all ages thrive for over 8 years
SKILLS
-Case Management
-Customer Service
-Intake Experience
Completed applications with families via interview for child services
Reviewed applications, verify eligibility of applicants and oversee the
current waitlist
Conducted home visits with families to identify needs and strengths
Identified external referrals needed and assist through the process of
new services
Organized and lead education and engagement activities for families
Supported families with completing an application to receive coaching through Dakota County Community Response
Completed intakes and schedules for families to receive ongoing services
Advocated for families and gathered supporting evidence to demonstrate the family's need during the Covid- 19 Pandemic
Completed initial intakes and set up consistent schedules for services
Provided in home services to families referred by The Department of Health and Human Services
Reported and documented consistently to Case Managers and Probation
Ocers
Educated Families on life skills, making good decisions and developing
a better future
Employee of the Quarter, Spring 2013