Tyson Sobchik

  • Shift Lead
  • Wooster, OH, 44691, US
  • Apr 13, 2021
Full time Cyber Careers Engineer Mechanic and Maintenance Technology and Networking

Personal Summary

• Training and Development
Team Leadership
Schedule Coordination
Effective problem solver
Adherence to high customer service standards
Technical Support
Effective workflow management
Schedule Management
Customer Relations

Staff education and training
Training and mentoring
Shipping, receiving and warehousing
Staff Management
Research and due diligence
Digital Marketing Expert
Facebook Ads Specialist
• Agile
• Google AdWords
• Google Analytics
• Social Media Management
• Search Engine Optimization (SEO)
• PPC Campaign Management
• Email Marketing
• Marketing Automation
• Branding
• Analytics
• WordPress
• E-Commerce
• Web Development
• Blogging
• Public Relations
• Content Management
• Content Creation
• SEO Tools
• Events Management
• Content Development
• Web Design
• Copywriting
• User Experience (UX)
• Cold calling
• Sales

Work Experience

Shift Lead
Oct 2020 - Walgreens
  • I'm a shift Lead here at Walgreens so it's my job to make sure the store runs smoothly, I clean, stock
    shelves, and handle difficult customers for when the customer service associates are having trouble
    dealing with them. I handle closing the store up properly taking all drawers and replacing them.
Customer Service Manager
Aug 2017 - Mar 2020 Walmart

Assumed ownership over team productivity and managed work flow to meet or exceed quality service
Trained and regularly mentored associates on performance-oriented strategies and customer service
Researched and corrected regular, advanced and long-standing customer concerns to promote
company loyalty.
Completed special projects by using effective decision making, critical thinking and time management
I was also crossed trained in several departments, such as Online pickup, Electronics, Service Desk,
Cashier, Self Checkout, stocking, etc.


High School Diploma
- Jun 2017 Wooster High School