Ashley Joe

  • Human Resources
  • Florence, SC, 29505, US
  • Nov 20, 2020
Part time Admin and Relations

Personal Summary

As an associate experienced in a clerical position, I offer strong data entry skills, customer service background, and a talent to work well with customers.

Skills
• Microsoft Excel
• Microsoft Word
• Outlook
• PowerPoint
• DB2 Certified
• Medical Coding certificate

Work Experience

Human Services Specialist II
Jan 2020 - Clemson University

• Communicate effectively with external/internal customers in response to inquiries
• Processes/enters/updates provider information/applications into appropriate enrollment database
• Verify provider information via phone development, by use of information databases
• Research and process professional TEDS claims
• Generate excel spreadsheets with provider data
Olsten Staffing/Assurant

Loss Draft Specialist
Feb 2019 - Jan 2020 N Dozier Blvd

• Research/process property damage claims
• Processes/enters/updates insureds/insurance company information/applications into appropriate database
• Verify insured's information via phone development, by use of information databases
• Generate excel spreadsheets with loam info/property damage/insurance claims
BlueCross BlueShield

Provider File Specialist
Oct 2012 - Jan 2019 N Dozier Blvd

• Communicate effectively with external/internal customers in response to inquiries
• Processes/enters/updates provider information/applications into appropriate enrollment database
• Verify provider information via phone development, by use of information databases
• Research and process professional TEDS claims
• Generate excel spreadsheets with provider data

Customer Service Associate
Jun 2016 - Feb 2017 Kohl's

• Process customer exchanges/returns
• Cashier
• Sales floor recovery
TJMaxx

Claims Processor
Dec 2010 - Oct 2012

• Analyze claims to determine patient's coverage; approve or deny the claim
• Resolve system edits, audits and claim errors through research
• Coordinates with internal departments to work edits and deferrals, updating patient identification, other health insurance
• Professional/institutional ITS claims, DF's, Corrected Claims, NF report, General Inquiries, Home Health

Sales Associate
Nov 2008 - Feb 2011 W Palmetto St

• Provide customer service
• Sales floor recovery
• Recover service desk/fitting room merchandise
• Maintain fitting room appearance and structure

Education

Bachelors of Science in Healthcare Administration - Healthcare Administration
- Jun 2021 Limestone College