The Communications Team Leader, is responsible for overseeing the communication staff and their responsibilities, monitoring their performance, attendance and schedule. The Communications Team Leader is responsible for assisting the Operations Manager with patient concerns, meetings, scheduling and maintaining day to day operational needs for the department.
RequirementsAssociates Degree in a related field required; Bachelor’s Degree preferred. Management/leadership experience preferred. Previous experience in switchboard communications with working knowledge of VOIP phone systems, monitoring alarms/codes preferred. Computer skills including knowledge of business software. Clerical experience preferred. Must have the ability to pay close attention to detail. Ability to multi-task Self-motivated Excellent Customer Service Skills
Iredell Health System includes Iredell Memorial Hospital, Iredell Wound & Hyperbaric Center, Iredell Home Health, corporate wellness programs, a skilled nursing facility and a physician network. Iredell offers convenient and easy access to state-of-the-art diagnostics and comprehensive health services. Centers of Excellence include Women’s and Children’s; Cardiovascular; Cancer Care; Surgical Services and Wellness & Prevention. While more and more independent hospitals are being purchased by large for-profit chains, the leadership of Iredell Health System continue to believe - as did the original trustees who signed the certificate of incorporation- that the community is well-served by a locally-owned, locally-operated hospital. Without shareholders or distant corporate offices, all profits remain in the community to provide services, modern equipment and highly skilled staff.
American Heart Association & American Stroke Association
American Diabetes Association
The Joint Commission
American College of Surgeons’ Commission on Cancer
Blue Cross Blue Shield (Blue Distinction)
PNC
Charlotte Business Journal (4 consecutive years )
Healthiest Employers (2 consecutive years)
Hospital Consumer Assessment of Healthcare Providers & Systems
Healogics
